Cancellation and Late policy.

No refunds will be issued for class or event purchases. You may receive account credit if cancellation is made within the proper window.

LATE CANCELLATION / NO-SHOW POLICY - PREPAID CLASSES

• Mat Classes (Yoga, Mat Pilates, Barre): Cancel at least 6 hours before class.

• Aerial Yoga & Reformer Pilates: Cancel at least 12 hours before class.

• If you cancel late or do not show up, and you’ve used a class pack or drop-in payment, you will forfeit that class credit.

LATE CANCELLATION / NO-SHOW POLICY - UNLIMITED MEMBERSHIPS

• For YUG Autopay Unlimited Mat Memberships, a $9 fee applies for late cancellations (within 6 hours) or no-shows.

LATE ARRIVAL POLICY:

• Students are considered late 1 minute after class start time and will not be permitted to enter.

• Doors open 15 minutes before Mat classes and 10 minutes before Reformer classes.

• Entry is not allowed before doors open or after class begins.

• All students must be in class and ready to begin on time.

• No grace period will be given.

Cell Phone Policy.

CALLS:
1. No calls or texts are permitted in class.
2. Phones must be kept on silent.
3. If you have an emergency call, quietly leave the room to answer.

FILMING/PICTURES
1. Filming during class is permitted as long as you FIRST ASK PERMISSION TO YOUR TEACHER AND OTHER STUDENTS in class around you.
2. If your teacher and other students are okay with you filming, you are allowed to do so as long as you are positioned in the back of the class.
3. You are allowed to take videos or pictures of your practice only if NO ONE ELSE is framed. If anyone else is framed, make sure you ask permission to the person, whether you post or not.
4. In doing so, make sure you are not disturbing peoples’ practice.